Contact Support
Last updated: August 2026
Need help with OMOI?
For questions, account help, technical issues, privacy requests, or account deletion support, contact:
Please include:
- your device model
- Android version
- OMOI app version
- a brief description of the issue
Please do not send:
- private journal entries
- passwords
- payment card details
- highly sensitive personal information
We aim to respond as soon as reasonably possible.
Frequently Asked Questions
How do I restore my journal?
Sign in using the same Google account previously used with OMOI. If cloud synchronization completed successfully, your synced journal data should be restored.
How do I export my journal?
Open Settings, select Export / Import, and create a portable export file. Store it somewhere secure because it may contain private journal information.
How do I change my reminder time?
Open Settings, select Reminder, enable the daily reminder, and choose your preferred time.
Why did my reminder not appear?
Check that notification permission is enabled for OMOI and that battery or background restrictions are not blocking the app.
Does OMOI use AI to read my journal?
No. OMOI does not currently use AI to analyze the private text of journal entries.